Reference

luna99 Terms & Conditions for Your Account

luna99 Terms & Conditions explain how you open, use and protect an account, including wallet checks for DANA, OVO, GoPay and QRIS.

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Terms & Conditions for DANA and QRIS

luna99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions apply from account creation through wallet use, game access and any request to change account details. You must provide accurate registration information, keep your login details private and complete any account check we request before access continues. DANA, OVO, GoPay and QRIS

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are handled according to the payment instructions displayed in the cashier; bank transfer and virtual account steps must match the account name and reference shown there. We may pause a transaction when the submitted details do not match, when an account check is incomplete or when
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local rules require a further step. Game access, including Andar Bahar, Sugar Rush and MotoGP Betting, depends on local law. These Terms & Conditions apply where local law permits, and the version shown on this page governs your use after you accept it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP

Three Ways To Resolve Policy Questions

A clear support path helps when a Terms & Conditions question affects login, wallet status or a transaction receipt. Start from the account support contact shown after login, then include the relevant account step and payment reference. If your question concerns a cashier action, keep the DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt ready so we can match the request accurately.

Team online

Account contact

Use the support contact displayed inside your account when you need clarification about acceptance, login access, account changes or a clause in these Terms & Conditions.

Cashier receipt

Send the payment reference shown with your DANA, OVO, GoPay or QRIS action when a policy question concerns wallet status, a bank transfer or a virtual account step.

Policy request

State the exact Terms & Conditions section you are asking about and describe the account action in question, so our support route can direct the request without guesswork.

ACCOUNT SAFEGUARDS

Six Checks Behind Your Account Terms

We keep the policy practical by linking each rule to an account action you can recognise. The same Terms & Conditions cover data handling, browser cookies, login protection, retention, contact requests and…

Data handling

We use registration, verification and transaction details to operate your account and address requests under these Terms & Conditions, rather than asking you to repeat the same account step without a reason.

Cookie choices

Cookies may keep a session active or remember page settings on your device. Your browser controls can remove them, although clearing session cookies may require you to sign in again.

Login security

Keep your password and verification details private, sign out on shared devices and contact us through the account route if you see an access attempt you do not recognise.

Record retention

We retain account, payment and support records for the period needed to operate the service, address disputes and meet applicable local requirements described by these Terms & Conditions.

Contact route

For a question about your account or these Terms & Conditions, use the support contact shown after login and include your registered details only through that designated route.

Change requests

Ask us to correct account details through support, explain the field that needs changing and complete any verification required before we amend the account record.

Terms & Conditions Questions Before Opening

These Terms & Conditions answers focus on the account decisions you may face before opening an account or returning to the lobby. We explain acceptance, wallet records, device access, data requests and the route for raising a policy question, with eligibility always subject to local rules.

They cover account creation, login protection, wallet instructions, game access, data handling, cookies, account changes and support requests. The rules apply where local law permits and after you accept the displayed version.

Yes. Account and game eligibility depends on local law. If a local requirement affects access, we may request an additional account step or pause access until the applicable condition is addressed.

The policy addresses DANA, OVO, GoPay and QRIS instructions, along with bank transfer and virtual account references. Follow the cashier details exactly and keep the payment receipt for any support request.

Yes, send the request through the support contact shown after login. Explain which detail is wrong, and complete the verification step we request before the account record is changed.

Cookies can maintain a session and remember device settings. You can manage them through your browser, but removing session cookies may sign you out and require another login before account access.

Contact us through the account support route and name the clause or account action involved. Add the relevant payment reference or verification stage when your question concerns a wallet or login check.

We may amend the policy when account procedures, payment instructions or local requirements change. We will display the applicable wording, and you should check the page before continuing to use your account.

luna99 Terms & Conditions for Your Account

Three Ways To Resolve Policy Questions

Account contact

Cashier receipt

Policy request

Six Checks Behind Your Account Terms

Data handling

Cookie choices

Login security

Record retention

Contact route

Change requests

Terms & Conditions Questions Before Opening

01 What do luna99 Terms & Conditions cover?

02 Does access under the Terms & Conditions depend on local law?

03 Which wallet actions are addressed in the Terms & Conditions?

04 Can I request a change to my account details?

05 How does luna99 handle cookies under these Terms & Conditions?

06 What should I do if I question a Terms & Conditions clause?

07 Can the Terms & Conditions change after I accept them?

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